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Knowledgebase : FAQ > UNIFY SMP
For LAN issues like packet losses while pinging the LAN interface, kindly ensure that you have taken and analyzed the below stated points: 1 - % of Packet losses while pinging the local gateway IP and the latency of ICMP using Ping command. For ether...
Dear Mr Deepak, Please follow the given below procedure for adding price history for existing plan those having no price set while adding, The tax and discount section remains as 0 if you don't want need to add them. revenue-->advance-prepaid-->se...
User Error is stated as close reason and an existing session is closed as the user attempts to initiate a new session without logging-out from previously running session. In such a case, system has to forcefully logout the older session with this close...
Daily Quota (DQ) policies help service providers enforce "network fair usage". Using DQ policies,  subscribers can be restricted to a maximum download (or upload) limit per day. Apart from the data transfer limit, subscribers may also be assig...
Latency to LAN for ICMP protocol will increase IF AND ONLY IF user is exceeding his QoS limits. Rebooting the MSG/MSC or applying the No QOS rule for resolution only give relief some time and is not a permanent fix. As Ping to any IP or Hostname will i...
The UNIFY SMS gateway module supports both inbound & outbound SMS message handling capability. To configure how to route or handle incoming SMS messages, the UNIFY uses a rule interpretation engine which consists of user definable rules. These rules...
For using the login page on different IP Subnets, follow the procedure to set it for an IP/Subnet. I shall guide you the steps for setting for an assumed IP Subnet '172.16.248.0/22'. 1. Add a New template, set a suitable Template Id. 3. Select the '...
Every session in the MSC has two QoS classes associated to it, one each for upstream and downstream bandwidth control. The last two numbers on the session list represent the internal identifiers of the associated QoS class. If these numbers are zero, it ...
Destination Groups are used purely for VoIP charging. Each group contains several destinations that have the same pulse and charge rates. Destinations are used by the charging engine of the UNIFY SMP when creating billing data. 
Coupons on the UNIFY are instruments used to top-up or re-charge a subscribers service (also know as subscription) with either usage units or money. In the case of Coupons which are used to recharge money, a Money Quota value is defined within the Coupo...
Pulse rates are typically part of the Rate Plan definition on the UNIFY SMP. Pulse rates are used by the rating and charging engine of the UNIFY SMP to accurately calculate the correct usage & charges for a given subscriber session. There are two ty...
Vouchers are money linked coupons. Each voucher has a denomination specified in relevant currency. Vouchers can be used to recharge a subscriber account money balance (also called wallet). Unlike UNIFY Coupons, Vouchers have no association to any servic...
Unlike authentication Net-IDs (e.g. MAC & IP), certain access network devices require a Provisioning ID or attribute. The Framed-IP-Address is such a Provisioning ID. Examples of the Framed-IP in use: PPPoE - the Framed-IP is used by the MSC/NAS ...
External ID fields are associated to Accounts, Subscriptions and Domains on the UNIFY SMP. These special IDs are used to link records and primary key data from third party systems such as other OSS/BSS, CRM systems, websites, etc. Typically External I...
Typically discounting for sale of coupons can be handled in two ways: Debiting a discounted value from the domain balance at time of salesCrediting the discount amount based on the discount percentage at time of updating the domain balance.The auto-credit...
Selecting the correct Access Controller version or model number is important for the following reasons: Do determine which RADIUS attributes are supported by the access controller when communicating with the UNIFY SMP. Incorrect RADIUS attributes will re...