Knowledgebase: MSG
Close Reason - User Error
Posted by Siddharth Saxena on 20 November 2014 07:11 PM

User Error is stated as close reason and an existing session is closed as the user attempts to initiate a new session without logging-out from previously running session. In such a case, system has to forcefully logout the older session with this close reason. This generally happens with SIngle session count subscription with UPWD based netid authentication.

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Comments (1)
BD Augustine
28 June 2016 08:24 AM
In what cases attempt to initiate a new session will take place?